Register

Please use our new Customer Portal. Once you have registered, any previous historical orders linked with your email address should be populated to your account.

Once you have logged in you'll be able to:

  • See your order history from the new site
  • See the progress of any orders in the system.
  • Access tracking details for specific jobs.
  • Check your p.d and edit if necessary.
  • Check and change contact details.
  • Check and update prescription details.
  • Simple re-order system for all lens types.
  • Add comments to an order

If you forget your details you can request a reset via the system or speak directly with our customer service team for help.

We have all your historical orders on our system, going right back to 2007. These are linked by your email address. If you have registered with us, your old orders will be populated to your account.

This will make the process even simpler to use and will benefit customers and the lab staff too!

If you have forgotten your login details then request a new password.

Please use 'My Records' and realise the full potential of the new website.

 
Already registered?







* required fields

Thumbnail image for The Gift That Makes Favourite Frames Feel Brand New

The Gift That Makes Favourite Frames Feel Brand New

9th December 2025
A thoughtful Christmas gift without the guessing. Keep the frames, upgrade the lenses, save vs buying new.
Read News Story
Thumbnail image for Tinted vs Transition Lenses in Winter: Are They Worth It?

Tinted vs Transition Lenses in Winter: Are They Worth It?

2nd December 2025
Winter glare is real. Tinted lenses are best for steady protection (especially driving), while transitions darken outside and clear indoors for easy all-day comfort. Many people love transitions daily plus polarised sunglasses for the car.
Read News Story
Thumbnail image for Go for the print label option!

Go for the print label option!

27th November 2025
Choose Print Label at checkout and we’ll email your label. Print, stick it on your parcel, and drop it off — no waiting for post.
Read News Story
Thumbnail image for Seeing Clearly in the Cold: Why Winter is the Perfect Time for New Lenses

Seeing Clearly in the Cold: Why Winter is the Perfect Time for New Lenses

18th November 2025
Struggling with foggy glasses and winter glare? Reglaze your glasses with anti-fog, anti-glare and photochromic lenses for clearer, safer vision this winter.
Read News Story
Thumbnail image for Why Transitions Lenses Are a Winter Essential – Not Just for Summer

Why Transitions Lenses Are a Winter Essential – Not Just for Summer

11th November 2025
Discover how Transitions® lenses cut glare and protect your eyes all season.
Read News Story